Shipping Policy
Welcome to Hushwinghome.com!
At Hushwing, we operate on a direct-to-consumer model that eliminates middleman markups. We own and operate a 53,000 sq. ft. manufacturing facility in Zhongshan, Guangdong Province, China. By shipping directly from our factory to your doorstep, we remove unnecessary warehousing costs and pass those savings directly to you, providing unique, high-quality lighting fixtures at a fraction of retail prices.
1. General Shipping Principles
Origin of Shipment: All orders are dispatched directly from our manufacturing hub in Zhongshan, Guangdong, China.
Logistics Partners: We maintain strategic partnerships with premier global carriers including UPS, FedEx, and DHL. To ensure the most efficient delivery, the specific carrier is assigned automatically based on your destination and the product’s dimensions.
2. Delivery Timeframe Composition
Estimated Delivery Time = Order Processing Time + International Shipping Time
Order Processing Time: Typically 3 – 5 business days.
Modifications:
You may request changes to your order (color, size, style) or shipping
address within 24 hours of payment confirmation at no extra cost. After
24 hours or once the item has been dispatched, modifications are no
longer possible.
Note: Processing time excludes public holidays in both the origin and destination countries.
International Shipping Time: The duration from when the package is handed to the international carrier until it reaches your door.
3. Estimated Shipping Times
We are proud to offerFree Standard Shipping Worldwidefor all orders. The following are estimated transit times inbusiness days:
Country / Region｜Estimated Shipping Time (Business Days) |
United States (Mainland)｜10 – 18 Days |
United Kingdom, European Union｜15 – 25 Days |
Canada, Australia, New Zealand ｜15 – 25 Days |
Japan, South Korea, SE Asia｜10 – 20 Days |
Rest of the World｜20 – 30 Days |
